Financial Aid Inquiries
Our financial aid team is available to help students and families navigate the financial aid process.
Office Hours*
- Mon, Tue, Thu, Fri: 8:30 a.m. – 4:00 p.m. (ET)
- Wednesday: 11:00 a.m. – 4:00 p.m. (ET)
*Please note: At this time, in-person services are available only to individuals with a valid Brown ID. Those without a Brown ID are encouraged to contact us by phone or email (see contact details below).
Need to Speak with a Financial Aid Counselor?
- First, confirm that you have uploaded all necessary documents by logging into your Banner Self-Service portal.
- Most questions can be answered by emailing financial_aid@brown.edu (our current response time is within 3-5 business days).
- To speak with one of our information coordinators, please call 401-863-2721 during the listed hours. If you call between 12:00 p.m. and 4:00 p.m. ET on weekdays (M-F), they can connect you directly with a financial aid counselor, no appointment necessary. For detailed concerns, please schedule a phone appointment (note: appointments may be 5-7 days out due to high demand).
Health Insurance & Billing Information (for Students on Financial Aid)
- If your financial aid package includes a Health Insurance Scholarship, you do not need to complete a Health Insurance Waiver Form because the fee is already being covered. If you do not have the scholarship and have your own insurance, you must submit a waiver to have the fee removed from your bill. Instructions for doing so can be found on the Student Health Insurance Plan website.
- For billing and payment questions, contact Student Financial Services.
