Billing Questions or Concerns
If you have any questions about the charges or credits on your student account, concerns about the balance due, or need information about paying your bill, please reach out to our colleagues in Student Financial Services (SFS). You have the option to connect with your SFS Counselor directly via phone or email. Alternatively, if you have in-depth questions, you have the option to set up an appointment with an SFS representative
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Financial Aid Inquiries
Brown’s financial aid experts are available to assist students and their families with navigating the financial aid process.
If you have questions regarding your financial aid offer or status, please feel free to reach out to our office. Like all aid offices, we are facing new and different challenges this year due to the implementation of FAFSA Simplification and the related delays in FAFSA processing. We appreciate your patience as we diligently work to establish and finalize 2024-2025 aid eligibility.
Office Hours
Office hours are generally Monday through Friday, 8:30 a.m. to 4:00 p.m. Eastern Time (ET), with the exception of Wednesdays, when our office is temporarily closed to in-person visitors; however, we will be available for phone calls from 11:00 a.m. to 4:00 p.m.
Email Us
If you are a current or recently admitted student, please include your Banner ID in all correspondence to us (B01######). Applicants should include their reference ID if they have been provided one (nine-digit numeric ID provided in Admission Applicant Portal).
Call Us
401-863-2721
Our information coordinators look forward to assisting you.
Schedule a Phone Meeting
Most inquiries can be effectively and efficiently addressed by emailing or calling us. However, you may schedule an appointment if needed.
Location and Mailing Address
Page-Robinson Hall, Second Floor
Box 1827
69 Brown Street
Providence, RI 02912
Fax Number
401-863-7575
