Undergraduate Financial Aid

Contact Us

Financial Aid Inquiries

Our financial aid team is available to help students and families navigate the financial aid process.

Holiday Closure Notice

In observance of Indigenous Peoples Day, our office, along with Brown University, will be closed on Monday, October 12, 2026. Regular hours will resume on Tuesday, October 13, 2026.

Office Hours*

  • Mon, Tue, Thu, Fri: 8:30 a.m. – 4:00 p.m. (ET)
  • Wednesday: 11:00 a.m. – 4:00 p.m. (ET)

*Please note: At this time, in-person services are available only to individuals with a valid Brown ID. Those without a Brown ID are encouraged to contact us by phone or email (see contact details below).

Need to Speak with a Financial Aid Counselor?

  • First, confirm that you have uploaded all necessary documents by logging into your Banner Self-Service portal.
  • Most questions can be answered by emailing financial_aid@brown.edu (our current response time is within 3-5 business days).
  • To speak with one of our information coordinators, please call 401-863-2721 during the listed hours. If you call between 12:00 p.m. and 4:00 p.m. ET on weekdays (M-F), they can connect you directly with a financial aid counselor, no appointment necessary. 

Health Insurance & Billing Information (for Students on Financial Aid)

  • If your financial aid package includes a Health Insurance Scholarship, you do not need to complete a Health Insurance Waiver Form because the fee is already being covered. If you do not have the scholarship and have your own insurance, you must submit a waiver to have the fee removed from your bill. Instructions for doing so can be found on the Student Health Insurance Plan website.
  • For billing and payment questions, contact Student Financial Services.

 

 

Meet the Team

  • Sean Ferns portrait

    Sean Ferns

    Dean, Frederic M. Alper Deanship of Financial Aid
  • Jordana Bautista portrait

    Jordana Bautista

    Senior Customer Service Coordinator
  • Peter Bulan

    Peter Bulan

    Financial Aid Counselor
  • Grace Cruz portrait

    Grace Cruz

    Senior Assistant Director
  • Matthew Davis

    Matthew Davis

    Assistant Director of Graduate Financial Aid
  • Ryan DePasquale portrait

    Ryan DePasquale

    Assistant Director
  • Natasha Fetkovich

    Customer Service Coordinator
  • Tracy Frisone

    Tracy Frisone

    Associate Director
  • Chris Gilbody

    Chris Gilbody

    Director
  • Sara Knox portrait

    Sara Knox

    Associate Director
  • Brian Mandel

    Brian Mandel

    Director of Operations and Systems
  • Melanie Neves

    Melanie Neves

    Director
  • Tracy Olson portrait

    Tracy Olson

    Assistant Director
  • Carissa Pereira portrait.

    Carissa Pereira

    Assistant Director
  • Karen Roskelly portrait

    Karen Roskelly

    Senior Assistant Director
  • Francesca Savella portrait

    Francesca Savella

    Assistant Director
  • Stacey Vanasse

    Stacey Vanasse

    Senior Assistant Director
  • Christina Visinho portrait

    Christina Visinho

    Senior Assistant Director

Location and Mailing Address

Page-Robinson Hall, Second Floor

Box 1827

69 Brown Street 

Providence, RI 02912

Fax Number

401-863-7575