Brown’s financial aid experts are available to assist students and their families with navigating the financial aid process. Office hours are generally Monday - Friday, 8:30 am to 4:00 pm Eastern Time (ET), with the exception of most Wednesdays when the office opens at 11:00 am.
If you are a current or recently admitted student, please include your Banner ID in all correspondence to us (B01######). Applicants should include their reference ID if they have been provided one (nine-digit numeric ID provided in Admission Applicant Portal).
Schedule a Phone Meeting
Most inquiries can be effectively and efficiently addressed by emailing or calling us. However, if you have in-depth questions or concerns regarding your financial aid offer or status, you may schedule a phone appointment to speak with a financial aid counselor using our Counselor Calendar.
- When doing so, it is imperative that you provide all of the requested information in the description box, including your phone number.
- Appointment times are typically available 10am-3:30pm Eastern Time. Please be sure to adjust for this if you are in a different time zone and your calendar does not automatically convert the times for you.
- Should you need to cancel an appointment, you may do so through your online calendar (if applicable); otherwise please email us at firstname.lastname@example.org.
While on campus, feel free to stop by our office to learn more about financial aid at Brown.
Location and Mailing Address
Page-Robinson Hall, Second Floor
69 Brown Street
Providence, RI 02912